RE: POSTAL SERVICE (UK)
For anyone not following the news in the UK Royal Mail revealed today that they've had a 50% increase in packages during the first two weeks of December and have been struggling to deliver all parcels within the normal parameters and that's despite taking on 33,000 extra temporary workers
Quote: Royal Mail customer services
"Royal Mail is working hard to deliver the most comprehensive and high quality service we can to all our customers, large and small. The combination of greatly increased uptake of online Christmas shopping, in no small part driven by the recent lockdown, and the ongoing COVID restrictions mean that all delivery companies are experiencing exceptionally high volumes this year.
Every single parcel, letter and card is important to us. Despite our best efforts and significant investment in extra resource, some customers may experience slightly longer delivery timescales than our usual service standards. This is due to the exceptionally high volumes we are seeing, exacerbated by the coronavirus-related measures we have put in place in local mail centres and delivery offices. In such cases, we always work hard to get back to providing our usual level of service as quickly as we can. Thank you for your patience and understanding."