Superman I-IV Collection (1978-1987) (4K+2D Blu-ray SteelBooks) [UK]
- Thread starter Noodles
- Start date
Agreed, but I managed to get it for £26 less from HMV anyway as the 20% friend's referral code worked on the pre-order (somewhat surprisingly), so I'm very happy about that! I also managed to get the latest Doctor Who blu-ray collection set for £10 less at the same time as well!
But, yes, if they find they have too many and need to drop the price, I would expect them to do some good deals by, say, taking £30 off and selling them at £99.99. I managed to pick up the Nolan Trilogy Ultimate Collector's Edition Steelbooks when they were offering a deal on them, which, when combined with the discount for ordering all three at the same time brought them down to £30.33 each instead of £39.99 which I felt was too much.
Same here, ordered 2 with the discount and both came intact from HMV thankfully - but NOT in the white protective boxes, just brown paper and a larger box.
Loved him in The Limey, Priscilla QOTD, Far From the Madding Crowd, Billy Budd, Young Guns, The Sicilian...the list goes on and on.
Sad news. Rip Mr Stamp.
I contacted warner UK last week about the superman discs replacement program
I provided photos of the release and copy of Amazon uk invoice as proof of purchase.
Warner UK replied will ship the replacement discs when they have available.
Warner UK customer service email address
For those based in EU/UK
[email protected]
If you based in USA use Warner USA customer service
[email protected]
Warner UK shipped my replacement discs a few days ago
Arrived in Ireland yesterday with An Post and I expect delivery on Monday
For those not aware
Superman: The Movie
– Audio Enhancement: Now includes both the original 6-track audio AND the original 2.0 audio in lossless DTS-HD Master Audio, in addition to the existing Atmos mix
– Video Fix: The Christopher Reeve credit sequence no longer contains the bizarre video glitch that marred the previous release
Superman II
– Improved Atmos Mix: Corrects the various “wow” and pitch issues that affected dialogue and music on the previous 4K disc
Superman II: The Richard Donner Cut
– Iconic Scene Restored: Fixed the geometry of the beloved final shot where Superman smiles at the camera—the previous version was oddly compressed horizontally, diminishing the impact of this memorable moment
Superman IV: The Quest for Peace
– Audio Corrections: Features an improved Atmos mix that fixes the inadvertent use of alternate and incorrect musical performance cues throughout the film
I provided photos of the release and copy of Amazon uk invoice as proof of purchase.
Warner UK replied will ship the replacement discs when they have available.
Warner UK customer service email address
For those based in EU/UK
[email protected]
If you based in USA use Warner USA customer service
[email protected]
Warner UK shipped my replacement discs a few days ago
Arrived in Ireland yesterday with An Post and I expect delivery on Monday
For those not aware
What’s Been Fixed
The newly-authored 4K discs address multiple technical problems that frustrated fans of the original release:Superman: The Movie
– Audio Enhancement: Now includes both the original 6-track audio AND the original 2.0 audio in lossless DTS-HD Master Audio, in addition to the existing Atmos mix
– Video Fix: The Christopher Reeve credit sequence no longer contains the bizarre video glitch that marred the previous release
Superman II
– Improved Atmos Mix: Corrects the various “wow” and pitch issues that affected dialogue and music on the previous 4K disc
Superman II: The Richard Donner Cut
– Iconic Scene Restored: Fixed the geometry of the beloved final shot where Superman smiles at the camera—the previous version was oddly compressed horizontally, diminishing the impact of this memorable moment
Superman IV: The Quest for Peace
– Audio Corrections: Features an improved Atmos mix that fixes the inadvertent use of alternate and incorrect musical performance cues throughout the film
I got delivery of the replacement discs today
About 2 days later I got a reply from from Warner UK
If you contacted Warner USA Customer service they don't always reply but some customers in USA still got replacement discs shipped even though some did not get a reply from warner usa
As long as you included a copy of the invoice from retailer you purchased from and photos as proof of purchase you should be OK
Thanks @paulboland.
As is the way, after a week or so of silence, I got a reply about half an hour after posting that.
As is the way, after a week or so of silence, I got a reply about half an hour after posting that.
Oh. I contacted them ages ago but haven't heard anything back from them. I'd better follow it up.
Contacted them 1 month ago, 2 weeks ago and last week. Complete silence.
Did you get any notification that they have acknowledged your email?
Although my email was purely about the issues with the discs. I didnt provide any order details etc because I was asking if they were going to send out replacements at some point
Did you get any notification that they have acknowledged your email?
Although my email was purely about the issues with the discs. I didnt provide any order details etc because I was asking if they were going to send out replacements at some point
It took a while for them to get back to me…around 10 days or so… but when they did they told me they could offer me replacement discs and I was asked to confirm that was acceptable. Once I’d confirmed that was ok (as that was the whole reason for contacting them in the first place) they then replied to state the replacement discs would be sent out within 1-2 weeks.
I would add though, that I included both pictures of the box set in hand and proof of purchase with my initial email.
Im guessing the email for uk customers is without the dash after conectiv? Thanks
No the Warner UK customer service email address is all as listed below
Use the email address exactly as listed below
[email protected]
You must include a copy of retailer invoice you purchased from as proof of purchase and optional also include photos of the actual discs or box set as proof
You need to be clear in the email you send to Warner UK what edition of superman you previously purchased so they know what replacement discs that need to be sent to you.
In the email you send to Warner UK also include your delivery address so they know where to ship replacement discs
Thank you, Paul. Followed all your advice and replacement discs on their way.
I got an automated response, but nothing further. However, it wasn't to the email address that Paul has provided but one I was given by Warner Bros. UK Shop Customer Support! I've now resent it to the email address Paul has provided so let's see if that works now!
Thanks, emailed them, again using the exact email showing all proof of purchase and details. See if they get back to me. Its been 3 days now still no reply. I forgot to put the image of the actual items. I guess this is maybe they never replied the first time round and now this time aswell, so ill go dig them out and send actual images of the steelbooks.
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