I got this reply from the customer service :
"First of all, please let me apologize for any inconvenience caused by the arrival delay of the item you ordered.
I have checked your order (#...) and have learned that this item "【
Amazon.co.jp 限定】ドラゴン・タトゥーの女 デラックス・コレクターズ・エディション スチールブック (2枚組) [Blu-ray]" is now back-ordered, and our supplier has not been able to let us know exactly when they expect to have more in stock.
You can still see this item on our website, however, they are sold and shipped by Amazon Marketplace Sellers (third party sellers). Since they are not our stock, we are not able to ship it to you.
We will keep this item on order and ship it to you as soon as we are able to obtain it. We will not charge you for it until we ship it to you. On the date of shipment, we'll send you an e-mail confirming the date, contents, and method of your shipment.
You also have the option to cancel the order.
As a compensation for the inconvenience, I've issued a 300 yen promotional certificate to your
Amazon.co.jp account."
