You're lucky, they offered me $50 with this explanation:
"...HAVE A NICE DAY
DEAR
However, such a loss is too great for us. We can understand the importance of the gift box, but it is just a box after all, and the use value of the goods exists
I suggest that we can accept a refund of 50 dollars at most, which is the limit, and I hope you can understand
((
..."
Im now going to escalate it with PayPal. Let's see what their opinion is.