frustrating -- what part of the world are you in? (( Sorry, just saw your other USA, post ))
As a reference -
I have a SUB with
Little White Lies film mag (UK) - to Germany -- Summer issue arrived no problem - recent , went MIA --
They kindly sent another. On Wednesday, sent an email, letting them know - no sign of life.
Response was - they had reports of it taking up to 21 days.
Sure enough, Friday (Day 21) - it showed up.
Doesn't explain the first try - - and like most here have stuff arriving from all over the planet, makes the UK feel like a trip the local shop.
And doesn't explain your issue - but this was for a MAG - which I'm sure flys through like most post - not special items/boxes.
Just a thought.
Another thought - I'm sure there's a ZAVVI reason >> so many elements of dodgy business practices, I've experienced.
Probably balancing their debt,, delaying postage bills. Most things eventually seem to arrive.
Let's not talk about,
SOLO
p.s. - Also waiting forever for a 7" from USA, Third Man Records....
Any chance you could drive by and ask them, wtf -- and I'll throw rocks at zavvi's bedroom window for you.