Sounds fishy to me. Did you guys have too?
I just noticed on my zavvi account under message center - completed.
There is this message:
Thank you for placing your recent order with us.
For security purposes to help us proceed with your order, and as part of our on-going customer care, we would like to verify your details and require evidence of your billing address. This can be in the form of a utility bill or credit / debit card statement.
Please ensure your name and address is clearly legible and that any sensitive data is hidden before sending it to us via any of the following ways:
Did you guys have to send them proof of your billing address? Why don't they process the credit card and that will tell them it's the actual adress. I've never had to send proof when buying something.
That does sound weird, but if it's part of the Zavvi site I guess it must be legit.
I don't think I've ever had an online retailer ask to provide proof of ID.
You could email them and ask?
Well they canceled my order. It's sold out now I can't get it.
I guess don't ask them questions because they will just cancel your order.
Here is the first message
"Thanks for placing your recent order with us.
I'm sorry to let you know that we're currently unable to ship your order to you as the information provided hasn't met with our security requirements.
I'm sorry for any inconvenience caused at this time. If there's anything else we can do please don't hesitate to get in touch and a member of our team will be happy to help."
Then they canceled my order and my account without warning.
"We can confirm that the cancellation for the products listed below has been successful. Your card has not been charged for these items. "
ZAVVI
That's just plain weird and not on. What kind of address did you give them???
That's probably why Wreck said they have some left, if they've cancelled all non-UK orders!
