Who Framed Roger Rabbit (Blu-ray SteelBook) (Zavvi Exclusive) [UK]

[Hooltra]

Release date: March 25, 2013
Purchase link: Who Framed Roger Rabbit?
Price: £14.95
Notes: Limited edition of 3000, Includes artwork inside and case is embossed and debossed.

Spoiler: Embossing

 

[cooey]

I'm pleased Zavvi are listening! New packaging looks great

 

[smileyx9]

With this good looking packaging, i will sure order more Steels in the Future

 

[VRob98]

The packaging is a very welcome move.

But Zavvi desperately need to have better customer service, because what they have right now is abysmal. Make a complaint or an enquiry or request to change an order detail or change a delivery address and it's just like firing off an email into a virtual black hole. You hear nothing. It's really some of the worst CS out there, and there's no excuse for it. Good customer service should be a given for any online retailer.

Until they improve this aspect of their online operation I won't be placing any orders with them other than those I absolutely have to (like this one), because I'd just rather have the peace of mind of Amazon's vastly superior CS in case things go wrong.

 

[Lukesablade]

I wonder if anyone will be lucky enough to get there's today?

 

[roadie]

The majority of members seem to have a very bad experience with zavvi/hut group.
To be honest, i have ordered from them and I have also had a few problems with them.
Word of advice, if you have a complaint, speak to them or email them specifically on their relations email address or speak to them and ask for a manage callback.
Sometimes, they don't listen so you have to be persistent and also a bit firm with them.
The reason why zavvi at times take so long to deliver is because they have a warehouse which is based in the usa so some goods arrive from the Usa to zavvi and then to us!
(dont quote me on that-they may just come direct)!
Yes, zavvi's customer service needs to improve but give them a chance, wreck has already said things will improve so for now lets hope and pray that everyone gets there steel quick and mint!!
Ps, the only reason I know all this is because I have also had a fair few problems with zavi in the past!!!

 

[Scary Hair]

I returned to The Hut once and they never got what I sent back thire fault in the first place I was sent the wrong thing . ANYWAY when I returned I got proof of postage then scanned it in an email to them . 2hrs later full refund.

IF I'd have sent it registered then they would have used the tracking number and done it that way.

I am hoping that we are all delighted with the packaging to be honest I am more bothered about the film .

Even IF mine is damaged I wont care I'll keep it no matter what . I'd have bought it anyway steelbook OR not, just a bonus it is a steelbook.

P.s Can not wait to see some actual photos in this tread .

 

[VRob98]

On another note, can anyone get Zavvi's tracking numbers for this one to actually work?

 

[zesty]

Mines arrived but can't post pics from my phone

Sent scans to some members they may post them

 

[DJHilalo]

Mines arrived but can't post pics from my phone

Sent scans to some members they may post them

SO what'd U think of it bud? does it live up to its hype?

Maybe U should use Taptalk app

 

[AlexG]

Mines arrived but can't post pics from my phone

Sent scans to some members they may post them

How was the packaging? Pics from Wreck seems like a major improvment.

 

[zesty]

Nice very glossy title looks abit cluttered and could've done with embossing but overall

Very nice

A major improvement but not up to plays standard, foam,is about a quarter as thick as plays was

How was the packaging? Pics from Wreck seems like a major improvment.

Someone pm me an email and ill send link to scans

 

[DJHilalo]

zesty you got a phone malfunction there bud, it looks like everything it sends through it does it twice

Agree embossing/debossing would've made this much better, now let's see some pictures plz

 

[zesty]

Bad phone or bad user you decide

Just sent Alex the hosted scans

 

[AlexG]

Thank zesty for the photos provided!!!

 

[SimonLDT]

zesty you got a phone malfunction there bud, it looks like everything it sends through it does it twice

Agree embossing/debossing would've made this much better, now let's see some pictures plz

It IS embossed/debossed on both sides....

 

[zoneism]

Thank zesty for the photos provided!!!

Spoiler

Looks lovely!!

Cheers Neil and Alex for getting the pics up

 

[Andy CYP]

Looks awesome! Did it arrive damage free? Delivery this early from Zavvi is nothing short of a miracle.

 

[Steve]

Glad I ordered this, I left willow until it was to late.

 

[Wootball]

Stunning steel, looking forward to mine arriving!

 

[VRob98]

What carrier are Zavvi using to deliver these? Again, none of the tracking links work so it's impossible to tell.