Got myself into a HUGE mess on this; Initially ordered BaTB along with 8 other Disney/Pixar steels and X-Men 2 for £150(ish) in total (15% off and £6 code applied)
Afterwards, I came onto this forum and saw someone had posted a £10.00 off with orders over £100 code; So I went back to Zavvi, re-ordered the whole lot and got the same steels for £144 or so.
I then cancelled my initial order of £150 seeing as I managed to save a few £'s with a better promo code; Unfortunately, I have now received a 'Failed Cancellation' email- This relates to the 8 Disney steelbooks I purchased and NOT BaTB, so BaTB/X2 were cancelled but NOT the bulk of the order.
The other Disney steels still had their 15% discount codes applied, but panicking I then cancelled my second (£144) order as I do not want to be charged twice. Fortunately, this second order has been cancelled, but still have the 8 Disney steels from my first order unable to cancel.
I have contacted Zavvi, as although I want these steelbooks I also don't want to be messed about and told that they will charge me full amounts as the item that triggered the 15% off discount has been taken off the order, and told them to cancel the order.
This has left me in a bit of a dilemma as I want BaTB, I want X2 and I want the 8 other Disney steelbooks but do not want to order them again in the off chance that Zavvi does charge my card and send these other Disney steelbooks out- I pre ordered BaTB again (on its own) as I don't want to miss out on this, but i'm left in the dark regarding if they'll send the others out as i've tried to cancel them and have also sent Zavvi an email.
Ideally, I want to get the order wholly cancelled, and then order the 10 items again with the '£10 off orders over £100 code' but can't do this until I have any correspondence back from Zavvi.
Anyone had any similar experiences??