Film Arena - Steelbook Retailer Thread



fa logo 2.jpg


Feel free to discuss any experiences or policies about this retailer here.

http://www.filmarena.cz/
 
Last edited by a moderator:
Nov 14, 2020
27
I should have done it that way, before paying the invoice. but they could also deign to reply, even if it was to say they can't put two orders together.

Next time i will try that when i get the invoice
 
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May 21, 2020
178
Has anyone ordered directly from Filmarena to the UK since Brexit? I'm wondering what handling and VAT chargers to expect from DHL.
 
Oct 10, 2013
94
Does anybody know exactly how pre-orders work on filmarena? Is there a way to know exactly time and date for every release? Do they come with a newsletter subscription? Filmarena made it so complicated
 
Apr 18, 2017
1,532
has anyone noticed recently they have not been receiving emails lately from FA, regarding order status or pre order live dates etc. ?

I’ve not received anything lately regarding notification of shipment or for example notification of this weeks titles going live etc.

checked spam etc and emailed FA including Jan direct but no response which makes me think there is an issue as the replies potentially may not be getting through.

also thinking if I’m not the only collector who hasn’t had live notifications then other collectors may miss the window of accepting rejecting titles etc.
 
Last edited:
Apr 18, 2017
1,532
Fine for me. Got several yesterday and today from them.
Thanks .. at least I know it’s me for some reason. I’ve had no pre order awareness emails or confirmation of orders.

I’ve emailed them but had no response and it could be they are not getting through.
will try again but not sure what I can do
 

Actarus

Premium Supporter
Mar 28, 2014
11,132
フリード
has anyone noticed recently they have not been receiving emails lately from FA, regarding order status or pre order live dates etc. ?

I’ve not received anything lately regarding notification of shipment or for example notification of this weeks titles going live etc.

checked spam etc and emailed FA including Jan direct but no response which makes me think there is an issue as the replies potentially may not be getting through.

also thinking if I’m not the only collector who hasn’t had live notifications then other collectors may miss the window of accepting rejecting titles etc.
Received the emails also for still collectible numbers pre-orders.
 
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Reactions: snow flake
Jul 19, 2021
32
has anyone noticed recently they have not been receiving emails lately from FA, regarding order status or pre order live dates etc. ?

I’ve not received anything lately regarding notification of shipment or for example notification of this weeks titles going live etc.

checked spam etc and emailed FA including Jan direct but no response which makes me think there is an issue as the replies potentially may not be getting through.

also thinking if I’m not the only collector who hasn’t had live notifications then other collectors may miss the window of accepting rejecting titles etc.
I got this in the spam folder (translated from Czech)

1631727852098.png
 
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Reactions: snow flake