so today I am in the store and notice that you can pre-order it for $24.99 instead od $26.99 on the website. I come home shoot an email off and I get a reply cancelling my order. All I wanted was a price patch.. WTF
here is the exchange:
Me:
Hello, I was in the store today and I saw that the pre-orders for the Star Trek: Into Darkness steelbook are $24.99 but on the website, including my pre-order it is $26.99. I am just wondering why the pre-order in the store is $2 cheaper. Can my order be matched to the price you are offering in the store?
Future Shop:
Thank you for contacting Future Shop regarding Order #
We are sorry to inform you that your order was cancelled due to purchaser may not purchase goods for the purpose of resale except with the express written consent of Best Buy.
This can be found in the Terms and Conditions:
http://www.bestbuy.ca/en-CA/help/id/hc8262.aspx
We apologize for the inconvenience this has caused.
If you have any further questions or concerns, please contact us again by emailing at
[email protected] or by calling us at 1-800-663-2275.
Thank you for contacting Future Shop. We appreciate your business and look forward to serving you again.
Best Regards,
Bernardo.79327
Future Shop
-- No where in my email did I say I was a re-seller.
I simply wanted the price that they were offering in store... now my order has been cancelled and I am on the phone with FS...