Star Wars: Episode V - The Empire Strikes Back (4K+2D Blu-ray SteelBook) (Zavvi Exclusive) [UK]

[Noodles]

Release date: August 3, 2020
Purchase link: Zavvi (Pre-order on May 21, around 9 AM for Red Carpet , at 12 PM general sale - UK time)
Price: £29.99
Note: 3 discs

Spoiler

 

[Noodles]

Yep, same email here. Good to see they finally publicly addressed it and made ALL customers aware.

 

[MrSquifler]

Hm, I'd kinda prefer a refund or partial refund, I'm not too fussed about the damage, what am I supposed to do with an empty steelbook?

Actually, come to think of it I could use the empty for a magnet steelbook and try and get a magnet made up for Better Call Saul season 3.

 

[eLviS1987]

Good opportunity to change the artwork

 

[Flloydo]

Just got the same email. Woohoo

 

[Flloydo]

Hm, I'd kinda prefer a refund or partial refund, I'm not too fussed about the damage, what am I supposed to do with an empty steelbook?

Actually, come to think of it I could use the empty for a magnet steelbook and try and get a magnet made up for Better Call Saul season 3.

I’ll do something similar, get the magnet for the damaged one and keep the new replacement as alternate art

 

[Lotrek]

Got the same email...just guessing it's been sent out to everyone who placed a order with them, at least they have done something about it so Zavvi.

 

[Man_of_Steelbooks]

What am I supposed to do with 80 empty Steelbook cases?

 

[MrSquifler]

Does anyone know someone who makes custom steelbook magnets?

 

[Flloydo]

Also it looks like every customer will get one. Regardless of if you got a partial refund etc

I told you guys, just be patient. Yeah zav are slow but the signs were there for this to be sorted properly

 

[choochoonesme]

Yes! I was really struggling between the two steelbook magnets (gone with the wind and poncho vader). Now I can have one for each!

 

[ariba266]

Does anyone know someone who makes custom steelbook magnets?

On Ebay: kenobi38

 

[dfoles]

Does anyone know someone who makes custom steelbook magnets?

On Hi-Def Ninja: @Drumass

 

[TheHutt]

Well, they do know all the recipients. So it'll be easy just to mail the empty box to all the buyers.

 

[NinjaMonkey]

Lucky anyone that got a partial refund offer and accepted first if they are sending them out to everyone and I take it eBay will have a few empty Star Wars Steelbook cases for sale..

 

[FN-2187]

A little worried because Zavvi told me yesterday they’d be sending me a replacement for my Star Wars: A New Hope Steelbook (since it didn’t arrive) and how I was supposed to receive email confirmation about THAT today.

Still haven’t received confirmation about that New Hope Steelbook but I got this email for Empire? I really hope this isn’t a screw up and that I’m still getting my New Hope Steelbook. Because that’s the only one I’m missing.

 

[tommyh84]

Also it looks like every customer will get one. Regardless of if you got a partial refund etc

I told you guys, just be patient. Yeah zav are slow but the signs were there for this to be sorted properly

Well that sucks I want my partial refund as well then

 

[Danzigg1979]

Never knew there was this many issues, kudos to Zavvi for trying to fix the issue, appreciate this may not be to everyone’s liking though.
Never a fan of this artwork I would be shocked if we never get the Gone with the wind style artwork though be it from Zavvi or someone else.
Maybe Zavvi might change the artwork on the replacement steelbook. (Doubtful I know)

 

[MrSquifler]

Well that sucks I want my partial refund as well then

Did anyone ever get that partial refund? I saw some people saying they were offered and after Zavvi CS saying they weren't allowed to offer that.

Did anyone ever get their money?

 

[Flloydo]

A little worried because Zavvi told me yesterday they’d be sending me a replacement for my Star Wars: A New Hope Steelbook (since it didn’t arrive) and how I was supposed to receive email confirmation about THAT today.

Still haven’t received confirmation about that New Hope Steelbook but I got this email for Empire? I really hope this isn’t a screw up and that I’m still getting my New Hope Steelbook. Because that’s the only one I’m missing.

it will most likely be sent out tomorrow or Monday. My replacement took a few day’s to be sent from the initial email confirming they would

 

[Strangerbyday]

Now what happens when half of these arrive with lovely spine slashes or dents? Do we get replacements for the replacements?