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I know there are still a lot of steelbook buyers out there that consider steelbooks a "premium" product because they pay more for them than an amaray case but to the retailers that sell them they are just another product that they sell. Nothing premium about them. Less significant than a computer, or cell phone or a refrigerator and so on.
Yes and that's just within uk imagine what its like other side of planet two attempts and both was badly damaged not this but one zavvi did previously.Got mine from Zavvi, just in a small, thin box, no packing, sadly one small dent that spoils it..
Yes think people would be happy to pay a small increase for proper packing. I have been generally really lucky with Zavvi and Amazon stuff, and have spoken to Zavvi about the packing issue. I think its a numbers game and many arrive undamaged, so the knock 10% off or whatever for small damage, or for those really bothered exchange or refund. Just the way the cookie crumbles. I don't think I could chance it if they were coming from abroad.Yes and that's just within uk imagine what its like other side of planet two attempts and both was badly damaged not this but one zavvi did previously.
There was no way i would try again with zavvi, but did place order with amazon, but knowing my luck would be same.
Maybe not as bad as the zavvi ones but with these sets its crap they can't improve packing.
Premuims come in foam boxes and then a box so cant see why similiar cant be done with these items.
I don't actually know but, just a thought, these could be individually shrinkwrapped and added to a (hopefully) future release of the steelbooks without the bulky shelf unit.Side thought, does anyone actually know what these stores do with returned damaged sets like these? Do they get flogged to Cex or something, cos they obviously can't get sold again as new to someone else, but surely haven't lost ALL their value...
If only Zavvi were to roll out a premium service where you pay, I don't know a yearly fee or something, and you get upgraded shipping or better packaging, they could advertise it like you're a VIP or a celebrity at a premiere event...Yes think people would be happy to pay a small increase for proper packing. I have been generally really lucky with Zavvi and Amazon stuff, and have spoken to Zavvi about the packing issue. I think its a numbers game and many arrive undamaged, so the knock 10% off or whatever for small damage, or for those really bothered exchange or refund. Just the way the cookie crumbles. I don't think I could chance it if they were coming from abroad.
An extra £10 a year for 10% off etc, is hardly also going to pay for proper packing.If only Zavvi were to roll out a premium service where you pay, I don't know a yearly fee or something, and you get upgraded shipping or better packaging, they could advertise it like you're a VIP or a celebrity at a premiere event...
Got mine from Zavvi, just in a small, thin box, no packing, sadly one small dent that spoils it..
I don't think you guys understand that the outer metal case is the protective casing to protect your 3 steelbooks during shipping. You're already paying for better packaging, you're paying for that outer metal box.
What do you want now? Do you want your protective metal box that hold the 3 steelbooks shipped inside another protective metal box? What if that metal box gets dented? Ship it inside a cement block?
I think you guys should really think about going back to buying amarays. Not box sets or amarays with slips because I know how you get when the cardboard box or paper thin slips get damaged during shipping.