I wonder what the scalpers do with many copies of damaged stock in the same boxes if pre-orders have already been taken?
I guess returns and refunds all round.
None of us know at which point the damage occurs but what we do know is that Blufans (and others) are specialist retailers in Steelbooks. They as a company understand the materials and
just how fragile they can be, whether they are being shipped or not. look at the care they put into them. I can understand this from the likes of Zavvi or HMV for example (the latter I have not once ever had damage from btw) as they
are your average high street / online mass retailer. Nobody else who I know personally has ever shopped at Blufans/Zeta/Nova etc, purely because we all go there for a specialist hobby and because
of that these companies should know the drill on packaging these items for us. That being said, who really is to blame here? I cannot see these items leaving manufacturing with damage, even after being boxed up ready for shipment. For me may attention is turned towards those videos that have been posted here, showing the complete lack of respect for somebody's items. Once again, it's that 'regular joe' who has no idea what
our boxes contain, or they do, but don't care either way because all they care about is getting paid to do their job. They can throw or kick boxes about all day long. Who is there to stop them and who is there to prove who caused the damage? Also, the bent steelbook inages that have been shown here to me is a weight issue. I believe somebody has packed boxes together and stuck a hefty weight on top of that box, bending the steelbook in the process. It hasn't been kicked at or chipped or scratched, that to me is pure and simple 'crushing'. So again, who is to blame here? Shipment handlers / couriers during transit in some part of the world.
I think steelbooks should be sent out in transparent hard plastic cases like you can get for the pop vinyls as well as the usual foam padding and HARD boxes. Sure, those can crack with damage but it's an extra layer of protection, plus if they remain intact then you have a display box too.
It won't happen though due to cost.
Actual pics:
