Indiana Jones and the Raiders of the Lost Ark (Blu-ray SteelBook) (Zavvi Exclusive) [UK]

[Wreck]

Release date: June 3rd, 2013 August 25th, 2014
Purchase link: Indiana Jones - Raiders of The Lost Ark (Sold-out)
Price: £14.99
Infos: Limited to 4000 units, EMBOSSED

Other editions: The Temple of Doom || The Last Crusade || Kingdom of The Crystal Skull

Spoiler

Spoiler

Congrats to all my UK mates! And congrats to everyone else since they ship world-wide! Packaging will be taken care of ... just rejoice, been a long time since we wanted these!!

 

[William]

I ask yesterday why haven't these been dispatched yet, here is the reply:

Thank you for getting in touch to ask about the estimated dispatch of order.
I am really sorry that this has not yet been dispatched.Indiana Jones: Raiders of the Lost Ark - Zavvi Exclusive Limited Edition Steelbook [Blu-ray]is on special order for you with our supplier but at this time they are unable to give me a date for when they will have it back in stock. In the meantime our buyers are trying to obtain this for you from other suppliers.
You can check the status of your order at any time by logging into your account and following the prompts. Once your order has been sent you will receive an e-mail to tell you it is on its way.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Scott
Zavvi Customer Service Team
Hope this helps everyone.

 

[wjasoncul]

Email I just received from Zavvi:

Hi Jason,
We are sorry to advise that there will be a slight delay in dispatching your pre-order for Indiana Jones: Raiders of the Lost Ark - Zavvi Exclusive Limited Edition Steelbook.
We always endeavour to have pre-orders delivered to our customers on, if not before, the release date. Please accept our apologies that on this occasion this will not happen.
We will be dispatching your order on 20/08/2014, please refer to the dispatch confirmation email you will receive for delivery times.
If you have any further questions or require further assistance then please feel free to contact our Customer Service Team via your account and we will be happy to help.
Kind regards,
Zavvi.com Customer Service Team

 

[dfoles]

Same email received

 

[DADDYCOOL187]

Email I just received from Zavvi:

Hi Jason,
We are sorry to advise that there will be a slight delay in dispatching your pre-order for Indiana Jones: Raiders of the Lost Ark - Zavvi Exclusive Limited Edition Steelbook.
We always endeavour to have pre-orders delivered to our customers on, if not before, the release date. Please accept our apologies that on this occasion this will not happen.
We will be dispatching your order on 20/08/2014, please refer to the dispatch confirmation email you will receive for delivery times.
If you have any further questions or require further assistance then please feel free to contact our Customer Service Team via your account and we will be happy to help.
Kind regards,
Zavvi.com Customer Service Team

Just got the same email

 

[Blu-devil]

Yeah I got the same email 10 minutes ago....bummer

 

[William]

We are sorry to advise that there will be a slight delay in dispatching your pre-order for Indiana Jones: Raiders of the Lost Ark - Zavvi Exclusive Limited Edition Steelbook.
We always endeavour to have pre-orders delivered to our customers on, if not before, the release date. Please accept our apologies that on this occasion this will not happen.
We will be dispatching your order on 20/08/2014, please refer to the dispatch confirmation email you will receive for delivery times.
If you have any further questions or require further assistance then please feel free to contact our Customer Service Team via your account and we will be happy to help.

Well, if this is so that they will deliver them in white boxes, it will be worth the wait.

 

[steelbobawny]

Yeah for this Indy Steelbook I got the delayed e-mail too, I guess if they ship it out on the 20th August on Wednesday, it should arrive by the release date in the UK.

 

[Basil]

can everyone stop copying and paste the same email again and again, once we had one we all know!
it's being sent out on the 20th end of fooking story

basil

 

[CasuallyDressed]

Oddly, even though I ordered all 4 Indys and Cap'n Murica, this is the only one I've received a "Yo **** gon be late, son!" email for.

I guess the other 4 emails will arrive eventually.

 

[Doctor]

Zavvi normaly dispatch in time for the relise date . I'm sure a few years ago the studios kicked off about this and now fine distributors if this happens .

Who knows I'd rather wait and get them well packaged ( although I have had no issues) than looking like a run over tin can by a tank :jawdrop: .

"I'm sure a few years ago the studios kicked off about this and now fine distributors if this happens".

That's for general releases i.e when the blu-ray, DVD and (if being made) steelbook versions are all released on the same date. With the occasional exception (e.g. Captain America: The Winter Soldier), Zavvi's exclusive steelbooks generally come out some time after the 'standard' (i.e. Amaray) releases. This is always true for so-called 'catalogue' titles, such as most of the Disneys and these Indy titles. Thus, they are not tied by the same restrictions. The actual timing of the release most probably has more to do with when they actually receive them from their supplier/manufacturer than anything else. If the supplier is producing loads of titles at the same time, then something must give. Remember, Zavvi have issued items over a week ahead of their scheduled release date before. This has probably been due to the manufacturer having a lull in their schedules, so have got on and made the next titles in advance but sent them to Zavvi early rather than hold on to them taking up storage space.

 

[denizen]

They only mention Raiders but I assume it is the case with all 4?

Oh well, I can wait for the 20th. Had a feeling they might be a delay. Not too bad.

 

[Wreck]

This is what we call CLASSIC GRAIL

 

[ALK]

Coming soon; Indiana Jones and the Search for the Zavvi Steelbooks

 

[traceysws]

Oddly, even though I ordered all 4 Indys and Cap'n Murica, this is the only one I've received a "Yo **** gon be late, son!" email for.

I guess the other 4 emails will arrive eventually.

Me too. Always find receiving e:mails from Zavvi is hit and miss.

 

[Doctor]

Me too. Always find receiving e:mails from Zavvi is hit and miss.

Receiving anything from Zavvi is a bit hit and miss if you ask me!!

 

[DK06CTR]

can you believe this from zavvi I have just had to cancel my 3 steelbooks of these because the order I had in from last year had my old address on I asked them to change it but they say they carnt and if I want to keep my order they will be sent to the old address. otherwise I have to cancel. I told them surely they carnt expect me to cancel when the items are sold out but they just said tough basically and said I would have to cancel. I think this personally is a disgrace from this company how they carnt adjust your shipping address is beyond me.

 

[kingkarl1967]

Typical Zavvi ...... can't update your info for orders or payment cards.
In this day and age it's a shambles , who designed their website and payment system Stevie Wonder ?

 

[Doctor]

can you believe this from zavvi I have just had to cancel my 3 steelbooks of these because the order I had in from last year had my old address on I asked them to change it but they say they carnt and if I want to keep my order they will be sent to the old address. otherwise I have to cancel. I told them surely they carnt expect me to cancel when the items are sold out but they just said tough basically and said I would have to cancel. I think this personally is a disgrace from this company how they carnt adjust your shipping address is beyond me.

Now that really IS ridiculous! They must have sent items out to your new address since then, so they have no need to be worried about fraud. IF they were to do an address check before processing your payment AND you have updated your address with the credit card company (which I assume you have) THEN the payment might fail and you'd get a chance to update the details...

Even if you were getting your mail re-directed, I think the longest you can do this for is 12 months, so I guess you're well past that as well?

In your position, I would write directly to the head honcho (not that I know who that is for Zavvi - you may have to write to the CEO of "The Hut Group" who owns them). It's what I do whenever I have a real grievance that so called "Customer Services" cannot sort out. It's amazing what some organisations are able to do once you bring their ridiculous processes to the attention of their CEO, as some recent run-ins I have had with some services companies has proved!!

 

[Doctor]

Now that really IS ridiculous! They must have sent items out to your new address since then, so they have no need to be worried about fraud. IF they were to do an address check before processing your payment AND you have updated your address with the credit card company (which I assume you have) THEN the payment might fail and you'd get a chance to update the details...

Even if you were getting your mail re-directed, I think the longest you can do this for is 12 months, so I guess you're well past that as well?

In your position, I would write directly to the head honcho (not that I know who that is for Zavvi - you may have to write to the CEO of "The Hut Group" who owns them). It's what I do whenever I have a real grievance that so called "Customer Services" cannot sort out. It's amazing what some organisations are able to do once you bring their ridiculous processes to the attention of their CEO, as some recent run-ins I have had with some services companies has proved!!

Here you go:

http://www.thehutgroup.com/who-we-are/matthew-moulding/

The Hut Group, Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire, UK, CW9 7RA.

 

[Doctor]

Typical Zavvi ...... can't update your info for orders or payment cards.
In this day and age it's a shambles , who designed their website and payment system Stevie Wonder ?

This article appears to name those responsible!

http://www.thehutgroup.com/hut-group-bucks-downward-trend-appointments/

"Hala Moodie and Rich Pickford join as web designers"