Iron Man (Blu-ray SteelBook) (Kimchidvd Exclusive #12) [Korea]

[Choi Chungkwon]

Release date: December 5, 2014
Purchase links: Lenticular (SOLD OUT) - 1/4 Slip (SOLD OUT) (Pre-order on November 10 at 11 PM Korea time UTC+9. UK: 2 PM GMT / USA (east) 9 AM / USA (west) 6 AM ) Please use the following timezone converter to find out the time in your area
Price: $42.90$ (after 3 days, $44.99)
Package detail:
- 2 discs
- Lenticular
- 1/4 slip
Print run: 3.7K
1850 for Oversea, 1850 for Local
Order Limit Qty:
Lenticular Edition : 2 per order
1/4 Slip : 1 per order

Paramount approved artwork

Spoiler: Interior Art

Spoiler: Lenticular Slip

Spoiler: Quarter Slip

 

[zoneism]

A point well made

All in all, I have maintained I hope either way, this is rectified as soon as possible for everyone.

Me having my say was from people posting in a manner which was very much "get over it" when it has been a stressful time for many. Not a fan of people being kicked when they are down.

Anyhow, good luck everyone.

It's fair enough that people are stressed and over sensitive. I'd be pretty gutted if I was caught up on the other side of this too bud. I hope you don't take my post as trying to kick anyone while they are down because I genuinely want the best outcome which is for everyone who ordered copies to receive their copies.

Hopefully it isn't too long before you guys start getting responses from the right people with the right news!

 

[PKAVFC]

It's fair enough that people are stressed and over sensitive. I'd be pretty gutted if I was caught up on the other side of this too bud. I hope you don't take my post as trying to kick anyone while they are down because I genuinely want the best outcome which is for everyone who ordered copies to receive their copies.

Hopefully it isn't too long before you guys start getting responses from the right people with the right news!

I didn't take it as that mate, no worries.

I actually had mine delivered without issue a few weeks ago.

Fingers crossed for everyone.

 

[snooloui]

So let me ask you this... If these steelbooks end up destroyed and/or never arrive, should the customers just take the blow financially and put it down to "the risks"

So if this was your steelbook and you never get it delivered, then you are happy to let Kimchi keep your money?

Yes. If Tony has sent the package, responded to queries, supplied the relevant documentation to Border Force and customers are satisfied that the products are genuine, then his end of the deal has been upheld. I had the misfortune of received unexpected charges on my copy of Her. I contacted Tony and I received a 'not my problem' response. I decided to take the hit but not to order from Kimchi again. I think we all know that people here are going to claim a refund and then be back again for the next exclusive, I think that is wrong.

 

[bealay]

A point well made

All in all, I have maintained I hope either way, this is rectified as soon as possible for everyone.

Me having my say was from people posting in a manner which was very much "get over it" when it has been a stressful time for many. Not a fan of people being kicked when they are down.

Anyhow, good luck everyone.

...and I for one thank you for it. I have traded internationally both as buyer and seller, personally and professionally, for over 15 years and have never had this particular situation to date. I've tried to be even handed when posting here and kept it to sharing intel or helping where I thought I could. I have neither time nor energy to jump into any forum debates, no matter how large the stick being poked at us who have yet to receive our steel(s).
That said, it's not a kidney and not something I'm going to fret over if the steel for whatever reason never gets here. That's just my view, as life has far larger challenges to save energy for.
Fingers crossed we hear from BF soon, those who have received and replied to their letter as I have. Those who have not, I feel for you.
Peace and goodwill to all Ninjas, whether you had a BF letter, a steel, or nothing at all arrive at your door.

 

[PKAVFC]

Yes. If Tony has sent the package, responded to queries, supplied the relevant documentation to Border Force and customers are satisfied that the products are genuine, then his end of the deal has been upheld. I had the misfortune of received unexpected charges on my copy of Her. I contacted Tony and I received a 'not my problem' response. I decided to take the hit but not to order from Kimchi again. I think we all know that people here are going to claim a refund and then be back again for the next exclusive, I think that is wrong.

I respect your decision with not ordering again - I would be the same.

When factoring in the decision, the previous. "Not my problem " attitude by Kimchi would help me make my decision to get a refund a lot easier.

What about the people that have just plain received nothing? No steel, no BF letter etc. - surely you think they deserve a refund.

In any case, let's just hope this gets sorted

 

[Aw 83]

Wish all the ninjas best of luck who are going through problems with their Ironman orders at this time, hope the outcome is in your favours and the problem gets resolved for use all...

 

[Marina Blue]

Retailers should pay for all legitimate, properly licensed goods seized, stolen, by foreign countries border agents and any customs fees and charges. As it is their problem. Or quit taking orders from those countries.

 

[Lionel]

How is this possibly Kimichi's fault? It's the UK Border Force that have made the mistake. Kimichi have sold a legitimate product, but unfortunately some idiot has opened a package and deemed it to be a fake product, so they have stopped all the packages which haven't got through, if Kimichi have sent the relevant paperwork through, they will be released and delivered in the near future. Tony has probably stopped replying to messages because he's being bombarded with constantly the same messages.

 

[psychoscot]

Yes. If Tony has sent the package, responded to queries, supplied the relevant documentation to Border Force and customers are satisfied that the products are genuine, then his end of the deal has been upheld. I had the misfortune of received unexpected charges on my copy of Her. I contacted Tony and I received a 'not my problem' response. I decided to take the hit but not to order from Kimchi again. I think we all know that people here are going to claim a refund and then be back again for the next exclusive, I think that is wrong.

Until the goods are in the purchasers hands, and under UK statutory consumer laws the onus is 100% on the retailer if there are any problems, and to sort them out. If items are seized then yes customers are 100% rightly entitled to a refund. They are also under UK laws entitled to a full refund from UK customs if the package is in anyway tampered with if the retailer confirms the correct information.

Put simply until this steelbook is in the buyers hands it IS Kimchi that is responsible financially.

This is not opinion, it's simple fact that I have used to my advantage in court.

 

[snooloui]

Until the goods are in the purchasers hands, and under UK statutory consumer laws the onus is 100% on the retailer if there are any problems, and to sort them out. If items are seized then yes customers are 100% rightly entitled to a refund. They are also under UK laws entitled to a full refund from UK customs if the package is in anyway tampered with if the retailer confirms the correct information.

Put simply until this steelbook is in the buyers hands it IS Kimchi that is responsible financially.

This is not opinion, it's simple fact that I have used to my advantage in court.

That is great but as I have stated multiple times I am talking about morality, not law.

 

[hayemaker]

Tony has probably stopped replying to messages because he's being bombarded with constantly the same messages.

Most companies are bombarded with the same type of messages - 95% of their replies will be repetition. But this is not a legitimate reason to just ignore them.

 

[psychoscot]

That is great but as I have stated multiple times I am talking about morality, not law.

Morality is subjective.

Yes it's perfectly moral to make the retailer take a financial hit if the consumer doesn't get the product or it arrives damaged.

 

[hayemaker]

The next consideration will be possible damage to these steelbooks if and when they are received, if Border force agents have been messing about with them. What then I wonder?

 

[psychoscot]

The next consideration will be possible damage to these steelbooks if and when they are received, if Border force agents have been messing about with them. What then I wonder?

You prosecute them, I did it last year. Hitting their wallets really annoys them. Lol

 

[frankfish44]

Until the goods are in the purchasers hands, and under UK statutory consumer laws the onus is 100% on the retailer if there are any problems, and to sort them out. If items are seized then yes customers are 100% rightly entitled to a refund. They are also under UK laws entitled to a full refund from UK customs if the package is in anyway tampered with if the retailer confirms the correct information.

Put simply until this steelbook is in the buyers hands it IS Kimchi that is responsible financially.

This is not opinion, it's simple fact that I have used to my advantage in court.

Your statement holds true for all companies doing business in the UK and thus bound by UK law. Kimchi is not bound by UK law. As many have said before, there are risks involved when importing. I still do not see how Kimchi can be held responsible especially after they have done all they can to hold up their end of the deal.

 

[psychoscot]

Your statement holds true for all companies doing business in the UK and thus bound by UK law. Kimchi is not bound by UK law. As many have said before, there are risks involved when importing. I still do not see how Kimchi can be held responsible especially after they have done all they can to hold up their end of the deal.

They are bound by international trading agreements. Which if they do their part and confirm to customs that these are infact genuine then customs are responsible and can be held accountable if any damage is done. UK law is very different and favours the buyer even when importing. PayPal also abide by those rules and will return payments if an item is found to be fake. UK credit card companies will also reimburse customers if they are unhappy again even on imported goods.

In this instance Tony has done his part and supplied the relevant paperwork to customs, moving the onus to them to supply the goods intact and unopened, if they arrive damaged then they are liable for full costs. Customers in the UK are entitled to claim their payment back either by PayPal or through their credit card company even though it was imported. Some may see that as right/wrong but legally customers here are entitled to do so. When it comes to UK consumers the Law basically equals the customer is always right.

Because of this system I'm fairly sure Kimchi will be doing everything they can to resolve this silly mistake by customs because it could result in them loosing money, which I'm sure Tony will be well aware of as an international trader.

Personally I still think this could have been a customs officer who knows full well what they could resell these for and hoped the threat of legal action would mean customers just let them go. Why have no other Kimchi steels been seized which based on knowledge of customs is usually what happens when a product is held. The companies other products would also beheld. But that's only a thought [emoji3]

 

[StifflersDad]

So it is moral for an international business to not be bothered about its customers problems just because they are international customers.

BUT

It's IMMORAL to demand a refund for non delivery of goods that you have paid for (and remember some of us have had no letter or steelbook).

That's just plain bonkers. There is a good reason why PayPal is weighted towards buyers. If I was running a business then it would be my MORAL obligation to my customers to either deliver the goods into their hands or to organise a speedy refund.

 

[StifflersDad]

Why have no other Kimchi steels been seized which based on knowledge of customs is usually what happens when a product is held. The companies other products would also beheld. But that's only a thought [emoji3]

My TDKR non exclusive shipped from Kimchidvd is also MIA from 13th December.

 

[psychoscot]

My TDKR non exclusive shipped from Kimchidvd is also MIA from 13th December.

Interesting, thanks dude. Could just be the crap post that basically have about a months backlog at the moment thanks to the amount of online shoppers this year. I hope it arrives mate, rather than a letter.

 

[StifflersDad]

Interesting, thanks dude. Could just be the crap post that basically have about a months backlog at the moment thanks to the amount of online shoppers this year. I hope it arrives mate, rather than a letter.

At this stage even a FRICKIN letter would be better than receiving no news at all!