Iron Man (Blu-ray SteelBook) (Kimchidvd Exclusive #12) [Korea]

[Choi Chungkwon]

Release date: December 5, 2014
Purchase links: Lenticular (SOLD OUT) - 1/4 Slip (SOLD OUT) (Pre-order on November 10 at 11 PM Korea time UTC+9. UK: 2 PM GMT / USA (east) 9 AM / USA (west) 6 AM ) Please use the following timezone converter to find out the time in your area
Price: $42.90$ (after 3 days, $44.99)
Package detail:
- 2 discs
- Lenticular
- 1/4 slip
Print run: 3.7K
1850 for Oversea, 1850 for Local
Order Limit Qty:
Lenticular Edition : 2 per order
1/4 Slip : 1 per order

Paramount approved artwork

Spoiler: Interior Art

Spoiler: Lenticular Slip

Spoiler: Quarter Slip

 

[mnementh]

My TDKR non exclusive shipped from Kimchidvd is also MIA from 13th December.

Ditto. I'm just hoping it's the holiday post.

 

[Marina Blue]

Morality is subjective.

Yes it's perfectly moral to make the retailer take a financial hit if the consumer doesn't get the product or it arrives damaged.

Exactly, if Tony takes a hit on Border Force illegally seizing these legitimate, properly licensed items. It's his problem he should pay for this thievery. If he keeps accepting orders from the countries that are doing this, he can keep throwing money down this hole.

 

[Towser]

Postman AND the van have been and nothing once again no letter and no Iron Man

Ron

 

[morfeusz]

Way would some one want compensation from Tony if this is in 100% BF fault ? Secondly from BF now you can get double of what you payed to KimchiDvD (they should pay you enough to secure a new copy on eBay etc as this item is OOS and OOP)

 

[metal hunter]

Aren't both sides, the buyer as well as the seller, protected by PayPals seller/buyer guarantee?

 

[UnderYourSpell]

Anybody have a contact phone number for UK Border Force? Do the letters have one on?
I have not received a letter to say mine is being held, royal mail say they have no information on the parcel.
Thanks

 

[chunk]

They are bound by international trading agreements. Which if they do their part and confirm to customs that these are infact genuine then customs are responsible and can be held accountable if any damage is done. UK law is very different and favours the buyer even when importing. PayPal also abide by those rules and will return payments if an item is found to be fake. UK credit card companies will also reimburse customers if they are unhappy again even on imported goods.

In this instance Tony has done his part and supplied the relevant paperwork to customs, moving the onus to them to supply the goods intact and unopened, if they arrive damaged then they are liable for full costs. Customers in the UK are entitled to claim their payment back either by PayPal or through their credit card company even though it was imported. Some may see that as right/wrong but legally customers here are entitled to do so. When it comes to UK consumers the Law basically equals the customer is always right.

Because of this system I'm fairly sure Kimchi will be doing everything they can to resolve this silly mistake by customs because it could result in them loosing money, which I'm sure Tony will be well aware of as an international trader.

Personally I still think this could have been a customs officer who knows full well what they could resell these for and hoped the threat of legal action would mean customers just let them go. Why have no other Kimchi steels been seized which based on knowledge of customs is usually what happens when a product is held. The companies other products would also beheld. But that's only a thought [emoji3]

I don't know anything about the law's regarding this particular issue with international selling and border force, but once someone bought up the subject of "what would/should we do, from a morality stand point in regards to refunds" I have been thinking a lot about it, on the one hand Tony has done his best to get the nessasary paper work to the right people and I think there is a part in everyone that wouldn't want to see him out of pocket, i think that because, we feel like we see a good man behind the business unlike what we see in, for example, a retailer like zavvi, where we only see a business, there's no real human interaction there like what you get with Tony. . after that initial feeling of not wanting Tony to be out of pocket, at the end of the day kimchi is a business too, and was paid around £40 (depending on postage options) for a product that (through no fault of the retailer of customer) did not arrive.. so as with any other retailer the customer would always try to be compensated either by refund or credit to their store. That in my opinion is what any customer would do.
Is it that some people here are more concerned that if uk customers ask for a refund, that the real fear here is that kimchi will no longer distribute to the UK?

I have a question, as I said, I know nothing about the laws in this case and I also know nothing about international selling.. would kimchi have insurance against this type of thing? so that when he gave out refunds he would be compensated by his insurance? Or, if border force do destroy his merchandise, could he make a claim with them to be reimbursed once proved that they destroyed legitimate goods?

For me personally, if tony/kimchi could not get his money back from insurance or making a claim with border force then I think I would forget about the money I spent.. but I would also understand others point of view if they did ask for a refund.. and people should not be judged for doing either option.

 

[IRON MAN]

Hey folks, let's be a bit more considerate to the issues that the others are facing and tone down the amount of jokes/mockery. You wouldn't want this happening to you and the others joking about it, would you? Thanks!

 

[lgans316]

Hey folks, let's be a bit more considerate to the issues that the others are facing and tone down the amount of jokes/mockery. You wouldn't want this happening to you and the others joking about it, would you? Thanks!

Thanks Apollon. I hope the guy stops posting nonsense here.

I hope customs respond to us soon in a positive manner.

 

[Towser]

Hey folks, let's be a bit more considerate to the issues that the others are facing and tone down the amount of jokes/mockery. You wouldn't want this happening to you and the others joking about it, would you? Thanks!

Thank you @Apollon I know it's not life and death BUT, it is quite traumatic, especially those of us who haven't even had a letter, we have no idea what is going on and most of us have spent many hours visiting Delivery Offices, on the phone and by email but no one has any information for us

Again, I would reiterate, I don't blame Tony and/ or Kimchi for this, it falls wholly at the door of our UK Border Force, they are 100% to blame for this debacle.

Ron

 

[HUBMUSWELL]

Run this past me again, who told UK Border Force that the goods were counterfeit?

 

[lgans316]

Run this past me again, who told UK Border Force that the goods were counterfeit?

FACT -http://www.fact-uk.org.uk

 

[HUBMUSWELL]

FACT -http://www.fact-uk.org.uk

OK, did someone try to contact FACT? http://www.fact-uk.org.uk/about/contact/

 

[Towser]

OK, did someone try to contact FACT? http://www.fact-uk.org.uk/about/contact/

Yes they won't deal with us as the purchaser only with the copyright holder

Ron

 

[lgans316]

Some did. I asked Tony to contact them as well. Maybe we should call FACT as FICTION in this instance. [emoji33]

 

[MrBMT]

Run this past me again, who told UK Border Force that the goods were counterfeit?

More than likely nobody. They 'claim' that the right holder has examined the goods. Pretty sure the only person that's seen them so far is the one 'case officer' who decided to confiscate all the Iron Man steelbooks he managed to find.
Only if you object to their destruction they will actually perform a proper investigation and be examined by a representative of the right holder.

 

[HUBMUSWELL]

Yes they won't deal with us as the purchaser only with the copyright holder

Ron

OK, so Tony confirmed that the copyright holder is in touch with FACT?

 

[StifflersDad]

Thank you @Apollon I know it's not life and death BUT, it is quite traumatic, especially those of us who haven't even had a letter, we have no idea what is going on and most of us have spent many hours visiting Delivery Offices, on the phone and by email but no one has any information for us

Again, I would reiterate, I don't blame Tony and/ or Kimchi for this, it falls wholly at the door of our UK Border Force, they are 100% to blame for this debacle.

Ron

Like you I have received NO letter from BF.
Therefore I don't know where the steelbook is. It could be with BF or it could simply be lost in the post. I can't at this stage say that it 100% the fault of BF.

All I know is that it's 100% not my fault and I should not be left out of pocket.

Retailers usually put in claims against the postal service for lost items which is why sometimes you have to fill in a form when you inform them about non receipt of goods. This is common practice around the world especially for items that need to be signed for on delivery. This is nothing new. EBay sellers and amz marketplace sellers adopt the same approach. No retailers simply absorb the cost of lost items.

 

[Towser]

We know Tony sent the paperwork but we do know he sent it to customs we do not know if he sent it to FACT

Ron

 

[MrBMT]

We know Tony sent the paperwork but we do know he sent it to customs we do not know if he sent it to FACT

Ron

Did he ever actually do this via post? Or did he send it to one of the random email addresses someone managed to find? (which means the people that need to more than likely won't actually ever see it).

Reason I ask is last contact I had from him he was talking about emailing them/asking for email addresses.

Edit: The only mention of contacting on their facebook is that they sent an email too.