Paypal Tells Buyer to Destroy $2500 Violin

[apsmith21]

A buyer disputed the authenticity of a priceless, one of a kind violin. According to the seller, paypal instructed the buyer to destroy the violin and the buyer could get their $2500 back.

The buyer sent the above picture to the seller and to paypal, which then paypal promptly refunded the $2500 to the buyer.

Source article can be read on another site

 

[ash333]

What the #%@? Why would PP not investigate the dispute but simply order the item's destruction? Whatever happened to the seller's rights to defend the claim?

 

[apsmith21]

What the #%@? Why would PP not investigate the dispute but simply order the item's destruction? Whatever happened to the seller's rights to defend the claim?

The seller spoke to her amazement that paypal did not just have the violin returned and then issue the refund.

She indicated she spoke with numerous customer service reps - each one of them defended the position that paypal ordered the item destroyed.

My guess is that paypal stated the item was a "fake" and therefore the seller was not eligible to receive a return - the problem is that a customer service rep is not qualified to determine, over the phone, if an antiquity is real or a fake.

 

[BluRayJunkie]

Time to lawyer up!

 

[digitalbabe]

OMG is all I have to say-that's insane!

 

[RajLondon]

I second that!


Sent from my iPad using Tapatalk

 

[Off_contstantly]

+1 Especially since it was probably rare, hand crafted, custom, or all of the above.

 

[Indiana Jones]

waooo imagine been a stradivarius violin when he broke it hahahahahaha he would sue paypal for a couple o mill......

 

[Horhay]

omg wow nothing more to say

 

[Wreck]

Paypal told me to destroy an Iron Man FutureShop steelbook ; but then Chuck Norris kicked their ass!

 

[digitalbabe]

Awesome

 

[DaMexiRican]

That's crazy!

 

[gf32]

Unbelievable. Just crazy

 

[nipperkipper]

Paypal told me to destroy an Iron Man FutureShop steelbook ; but then Chuck Norris kicked their ass!

Haha, if only the seller in this case was able to get in touch with him as well

 

[Groo The Perverted]

Holy ****!

 

[Pavel696]

That is unbelievable.

 

[Jericho]

This reminds me of a Simpsons quote:

Homer Simpson: Okay Mr. Burns Here are your messages: "You have thirty minutes to move your car." "You have ten minutes to move your car." "Your car has been impounded." "Your car has been crushed into a cube." "You have thirty minutes to move your cube."
Homer Simpson: [Phone Rings] Hello?
Mr. Burns: Is it about my cube?


I wonder if the seller gets the shards back

 

[Colombianlove41]

I would've gone and bought a used, crappy violin and broken it. I wouldn't destroy a comic because i was told it was fake or even if I doubted it. That's insane

 

[SimonLDT]

Wow! Can they do that? Surely Paypal are not experts on this kind of thing.

 

[CyberAthlete]

I side with PayPal on this
1) The buyer claims he received a fake. So it is up to the buyer to do his due diligence to investigate the authenticity of the product. And if he is satisfied it is not authentic then he should feel no remorse by destroying it as long as he gets 100% of his money back.

2) to prevent future scams regarding this violin, destroy the fake. This does two things: i) the individual can not go off trying to sell it (as a fake, or authentic or just another violin). Because not only is he getting his money back, but then he can make money on top of the sale he makes with the violin.
ii) It will prevent someone else being scammed into buying this violin.