The Lord of the Rings Trilogy (4K Blu-ray SteelBooks) [UK]

[paulboland]

Release date: November 30, 2020
Purchase links: WB Shop - Zavvi - Amazon UK - HMV
Price: £99.99
Finish: Matte w/ no 'bossing (steelbook & case)
Notes: WB Shop includes Artcards - UHD Discs only does not include Blu-ray discs

 

[Pumpkin_Escobar]

How is this a pre-order on Zavvi? Wasn't this already released?

Yes, but it's not in stock. If your order now then from their perspective you're preording for the next batch of release I guess.

 

[Arrival]

I had an issue like that with my Thor: Ragnorok 4K UHD disc recently. I took it out, wiped it with a soft dry cloth and put it back in again. Re-started playback from a couple of mins before it had started playing up and it played perfectly all the way through the rest of the film. I couldn't see any scratches or dust on the disc when I examined it, but just giving it a wipe seemed to do the trick!

Thank you @Doctor for your advice Unfortunately problem still appears.
I think it is just coding error in this particular disc in manufacturing process. I will return this and pre-order on Zavvi a new one.

 

[Arrival]

Then I think it can be indeed the discs themselves with problems. It could happen sometimes that just few disks to have some issues due to the materials used... so not something that could be seen in an quality check, at a larger scale, but just very few pieces.

Maybe also further check, cause I had read (some time ago) some weird manifestations sometimes, with some specific models of TV's combined with some specific models of players (usually from different brands, so if you have both from Sony, might not be the case, although I think some of the most prominent issues were with Sony TV's I think, if I recall correctly).
What I saw there in your pictures lead me to think that either this could be as you said (problems with the disc), but also could be some issues of "handshake" between the devices in the chain, especially if you also get complete dropouts of video (black screen) and sound (no sound), not both at the same time or both at the same time. But again, this kind of issues could happen mostly when there are some devices incompatibility, longer cables (especially non-certified ones), or even a faulty cable (even one that is just 1 meter long), and more prone to happen when the source demands very high bandwidth, like when the movie is in Dolby Vision and Dolby Atmos (or HDR10+ & DTS X) and all the devices in the chain are capable, but the cable is not quite.

Hope this helps!

Thank you @Felix_ro for your help and advice Everything is compatible with everything if I can say that, making a long story short I guess my order from HMV wasn't so lucky and one of the discs was faulty with error coding. I am returning this box set as soon as I will recive new one from Zavvi. Thank you once again for your time and effort

 

[Arrival]

welcome to HDN, @Arrival! yeah, i have had this sort of artefacting on a few premium release discs . in those cases, it was actual coding errors in the disc in manufacture, rather than firmware or disc cleanliness issues (which as other Ninjas have said above, it can be). i hope you manage to get it sorted and/or replaced ASAP!

Thank you @steelmybeatingheart for your good word and support This is my first serious problem with disc. My movie library is very rich and everything playing flawlessly. But particularly this one (LOTR) I can't stand it. I have to admit I am really angry, especially after a long and ridiculous battle with HMV. But anyway, I will return this. Already pre-orderd on Zavvi. I'm praying for a good and free from defects copy

 

[steelmybeatingheart]

Thank you @steelmybeatingheart for your good word and support This is my first serious problem with disc. My movie library is very rich and everything playing flawlessly. But particularly this one (LOTR) I can't stand it. I have to admit I am really angry, especially after a long and ridiculous battle with HMV. But anyway, I will return this. Already pre-orderd on Zavvi. I'm praying for a good and free from defects copy

i've got a reasonably sized collection, and this has only ever happened a few times, so you just got unlucky. fingers crossed you get a unblemished replacement.