Black Swan (Blu-ray SteelBook) (Zavvi Exclusive) [UK]

[Wreck]

Release Date: June 3rd, 2013
Zavvi Exclusive Limited Edition Steelbook with embossed front
Buy Link: Black Swan

More artwork from Zavvi:

Spoiler

Pictures of actual steelbook courtesy of Sinthetic:

Spoiler

 

[VRob98]

Received my copy with scratches on the back. Part of me is tempted to settle with this as quite a few people have had the same issue, but I'm taking the gamble and asking for a replacement.

Probably no coincidence that Zavvi have now made their returns process a bit more lengthy and complicated by requiring people to submit photos of their faulty/damaged steelbooks. It must in part be a response to the sheer volume of damaged items that are coming back to them.

I only hope that all of the complaints result in Zavvi demanding an improvement in quality control rather than simply making it more difficult for people to return goods.

 

[jhunter]

Received my copy from Zavvi today. Great looking steelbook, one of my favorites. Really impressed with their packaging. No damage from shipping, I noticed one small paint chip underneath the cardboard, but overall looking great.

 

[alvinhwang21]

was the paint chip on the bottom of the steel ?

 

[jimmyv]

Received mine today. Looks to be mint condition from what is visible.

 

[jhunter]

was the paint chip on the bottom of the steel ?

It was on the lower left corner of the spine. When I say paint chip, I hope I'm referring to it correctly, what I mean is that the metal is visible and that the black paint is not in one particular spot (like a small scratch). Is that considered a paint chip? The problem is not with Zavvi, but with the manufacturer. Overall though, a great looking Steel. It's nice that Zavvi packages them carefully.

 

[BDestroyer8418]

I got mine in came with a floater. Wonder if I should take chance to open it up better not be all scratched up.

 

[justboy]

Probably no coincidence that Zavvi have now made their returns process a bit more lengthy and complicated by requiring people to submit photos of their faulty/damaged steelbooks. It must in part be a response to the sheer volume of damaged items that are coming back to them.

I only hope that all of the complaints result in Zavvi demanding an improvement in quality control rather than simply making it more difficult for people to return goods.

They've not asked me for any photographic proof for returning this.
Maybe they've had such a high volume of returns that they don't doubt my claim?

 

[digitalbabe]

Got mine yesterday, looks groovy

 

[Jim Morrison]

I had to email photos before they'd authorise the return. So almost 1 week after taking delivery of my damaged Black Swan SB, I will be dropping it off at a collect+ point to go back to Zavvi. I just hope this one makes it.....

 

[Steeler]

received mine today. Complete with paint chips on the back

 

[anae31]

Received mine saturday. Perfect state.

 

[flateric]

received mine today in perfect condition ...

 

[digitalbabe]

I had to email photos before they'd authorise the return. So almost 1 week after taking delivery of my damaged Black Swan SB, I will be dropping it off at a collect+ point to go back to Zavvi. I just hope this one makes it.....

Yep, sadly not everyone is Amazon in terms of customer service. Hopefully this will improve, or they'll have a huge mess on their hands...as other retailers have experienced (but then fixed, largely).

 

[Jnavotheman]

Just got my copy today in flawless condition! So happy

 

[monkeyspinach]

I'm still on the fence about this one. It looks really nice and I enjoyed the movie (though not enough to watch repeatedly) but I'm seeing so many problems with paint chips and scratches! Is there something about this that is making it prone to paint issues? Zavvi's new demand for photos before returns is also a big hassle now too.

 

[hiphopnrap]

Fox are doing good stuff at the mo.. Along with Warner
Lets hope it continues.. Nice looker this one very different

 

[Sigill]

Moved a few posts to the Zavvi retailer thread. If you want to discuss Zavvi and any issues you have can you please do it here. People are subscribed to this thread to find out about The Black Swan steelbook so can we try and keep on topic. Thanks.

 

[Machinegunrap]

The cover art is awesome. Love the font, too.

 

[trikidicky]

Got my replacement copy in from Zavvi today and this time its a mint copy!

 

[apsmith21]

I'm still on the fence about this one. It looks really nice and I enjoyed the movie (though not enough to watch repeatedly) but I'm seeing so many problems with paint chips and scratches! Is there something about this that is making it prone to paint issues? Zavvi's new demand for photos before returns is also a big hassle now too.

I like the steelbook, but I ordered a few and all came with the paint chip on the back.

The problem with the matte finish is that they are more prone to these types of defects, especially if they are mishandled at the time of manufacture or the retail packaging process.

All problems are under the shrinkwrap, and in the same spot, so it appears that this problem happened prior to Zavvi receiving this run of steelbooks at their warehouse.