Well this thread has certainly made interesting reading this evening lol. Plain black, not white, Zavvi are the devil, There's a grand conspiracy afoot etc. lol
I must admit I ordered this way back within minutes of it going live and really did like the idea of a full gloss white steel, and a part of me hoped thats what would arrive.
Another part of me then saw the classy Spanish Black steel with that quite stunning front image and finish and I REALLY liked it, but no 3D and leaving it too late in the day meant it was already going for well above normal prices so I passed. I actually like the fact the black is just pure plain gloss, coupled with the front design is gives an overall feel of simple but stunning quality. If I'm going to show off steels then they are front facing and what a front this truly has, so I'm actually quite happy with what has arrived.
For those truly unhappy I would definitely take it up with Zavvi as personally they are to blame for this, whether that be returing it or getting some small amount of compensation for your annoyance. Disney can keep art till the last minute, but in reality it most definitely is down to Zavvi on whether they wait for the correct info before dispatching or hope for the best, unfortunately us steel collectors in general can be a little OCD so the best in this case was always going to fail. Saying "art may change etc" doesn't entirely get them out of this mess as more often than not the art does differ slightly and we have come to expect that and in most cases even accept it, but this isn't a slight change, it's a completely different design and colour. I do think they need to talk to staff, as the missinformation supplied last week when customers asked about the final design is extremely poor customer service. In my last job that would rightly have seen you fired as the customer comes first. I honestly don't think they would have seen a huge amount of cancellations if thats the reason they held back and just dispatched them, as while many liked what they thought was coming, just as many after seeing the Spanish version hoped thats what would arrive only in a more superior 2 disc 3D package. It's not as if what turned up is a matte mess, granted it's not everyones cup of tea but it is an extremely smart steel and definitely a contender for steel of the year.
I definitely don't think the mods and admin here are in anyway shape or form responsible for missinformation on this. The working realtionship is to give us the heads up on new releases, possible art and on the odd occassion if info can be obtained share shots of the finished product like they did with Lucy. I certainly wouldn't like to see them cut ties with Zavvi just because of this. Zavvi make silly mistakes all the time and more often than not they are easily forgotten. They aren't my favourite company as their customer service isn't the best and they have some strange idea's on their business model, but they are like it or hate it the one company in the UK securing the most exclusives, and they have done some crackers over the last few years. I love coming on here each day and seeing if anything new has been listed "even" from Zavvi and long may the staff continue to supply what info they can share.
So if you REALLY don't like the black steel, or are really unhappy about the way Zavvi have handled this by all means contact them, they should be informed when you really aren't happy, whether that improves services in the future or not remains to be seen but definitely stand up for your rights as a consumer and show your unhappiness. Yep they have screwed up, it's not what has been advertised for months now, but what finally did arrive is still a superb product. I'd have been more p*ssed if they had sent me a spot glossed silver steel which is what I fear would have arrived based on their original description.
I would have loved that white gloss steel, but I'm more than happy with this shiny black beauty, I will be letting Zavvi know constructively that they made a mess "yet again" but I know full well there will be more excellent steels coming through them and just as many screw ups. It's all part of the fun of collecting steelbooks, and I try more and more even on Marvel releases to be patient and just wait and see what arrives. Sometimes I'm let down, and sometimes like today I was very pleasantly surprised even if it wasn't what I ordered. This place is my online home, the members are an awesome bunch, the staff do a smashing job that makes for a lot of fun. There is no point bitching at each other and pointing fingers. The retailer screwed up for whatever reason plain and simple, so direct the fury at them by email, FB etc and lets keep this place happy and fun.
