E-mail sent 1/29/2013:
"
Dear Sir / Madam,
HMV UK Limited (In Administration) (the “Company")
Further to your email, I write to confirm that after an assessment of the Company's financial position, internet orders that have been fully paid for prior to the Company entering into administration will be delivered over the next five working days. Internet orders that have not been paid for will be cancelled and a notification of this cancellation will be sent by e-mail over the next 48 hours.
Should you have any further questions please do not hesitate to contact the e-mail address above.
Yours faithfully
For and on behalf of the Company
M S Watson
For R J Harding
Joint Administrator
"
Hilco takes control of HMV-thanks snoo
Link
Former web customer service address was: [email protected]
Phone:
Customer Service: 0207 303 0700
*Multiple members have stated that HMV has said that all pre-orders have been cancelled.
0845 603 8576 (local rate call)
020 8495 4434
Message posted at HMV site:
seen elsewhere via web but thanks to Our members for posting.
:::: Digitalbabe ::::
Staff: Community Manager
Hidefninja.com
From LV-426 on iPhone
"
Dear Sir / Madam,
HMV UK Limited (In Administration) (the “Company")
Further to your email, I write to confirm that after an assessment of the Company's financial position, internet orders that have been fully paid for prior to the Company entering into administration will be delivered over the next five working days. Internet orders that have not been paid for will be cancelled and a notification of this cancellation will be sent by e-mail over the next 48 hours.
Should you have any further questions please do not hesitate to contact the e-mail address above.
Yours faithfully
For and on behalf of the Company
M S Watson
For R J Harding
Joint Administrator
"
Hilco takes control of HMV-thanks snoo
Link
Former web customer service address was: [email protected]
Phone:
Customer Service: 0207 303 0700
*Multiple members have stated that HMV has said that all pre-orders have been cancelled.
0845 603 8576 (local rate call)
020 8495 4434
Message posted at HMV site:
seen elsewhere via web but thanks to Our members for posting.
"Cross Sale on CD’s, DVD’s, Blu-rays, box sets and games across 230 stores and online comes just weeks after the traditional Boxing Day sale.
Last month the company admitted it is likely to breach its banking covenant - throwing the entertainment retailer's financial future into doubt.
A failure to fulfil lending requirements often signals a company is close to administration, retail analyst Robert Clark told Sky News.
"A lot becomes clear after Christmas - the sale suggests that they didn't have a good one and are trying to reel in as much cash to tie things over," he said.
"I’m not sure how much time they’ve got. I don’t think they’ll be able to sway their bankers. Financial institutions are less likely to show patience in this climate."
But HMV’s chief executive Trevor Moore said in December that closing more stores or placing the business into administration was not "part of our plan" and that the firm was in "constructive discussions" with banks about its performance.
HMV spokesman Gennaro Castaldo told Sky News the Blue Cross Sale was not unusual for this time of year.
"Normally we'd look to run a multi-buy campaign of some kind at this time of year, but we thought we'd freshen our promotional mix up a bit and try something a bit different that will hopefully stand out from all the other sale offers on the high street right now," he said.
The retailer has taken a huge hit in the face of competition from online retailers like Amazon and Play.
But analysts argue that HMV has failed to reinvent itself in the last 15 years and invest in its stores to keep up with the modern technology revolution.
In December, despite numerous promotions,it announced total sales had fallen 13.5%, while like-for-like sales were down 10.2% in the six months to October 27.
HMV reported a loss before tax of £37.3m - an improvement on the £48.1m loss over the same period the year before. But net debt at the 91 year-old company increased from £163.7m to £176.1m.-bank-deadline."
Last month the company admitted it is likely to breach its banking covenant - throwing the entertainment retailer's financial future into doubt.
A failure to fulfil lending requirements often signals a company is close to administration, retail analyst Robert Clark told Sky News.
"A lot becomes clear after Christmas - the sale suggests that they didn't have a good one and are trying to reel in as much cash to tie things over," he said.
"I’m not sure how much time they’ve got. I don’t think they’ll be able to sway their bankers. Financial institutions are less likely to show patience in this climate."
But HMV’s chief executive Trevor Moore said in December that closing more stores or placing the business into administration was not "part of our plan" and that the firm was in "constructive discussions" with banks about its performance.
HMV spokesman Gennaro Castaldo told Sky News the Blue Cross Sale was not unusual for this time of year.
"Normally we'd look to run a multi-buy campaign of some kind at this time of year, but we thought we'd freshen our promotional mix up a bit and try something a bit different that will hopefully stand out from all the other sale offers on the high street right now," he said.
The retailer has taken a huge hit in the face of competition from online retailers like Amazon and Play.
But analysts argue that HMV has failed to reinvent itself in the last 15 years and invest in its stores to keep up with the modern technology revolution.
In December, despite numerous promotions,it announced total sales had fallen 13.5%, while like-for-like sales were down 10.2% in the six months to October 27.
HMV reported a loss before tax of £37.3m - an improvement on the £48.1m loss over the same period the year before. But net debt at the 91 year-old company increased from £163.7m to £176.1m.-bank-deadline."
:::: Digitalbabe ::::
Staff: Community Manager
Hidefninja.com
From LV-426 on iPhone
Last edited by a moderator:
At least it's on my CC so I can claim back anything that doesn't 
