Boxes back at Zavvi from August 4th

Wreck

Is Here To Serve
Staff Member
Jan 26, 2009
32,711
USA
Great news. Thanks for everyone's feedback.
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why oh why do zavvi never learn? i mean, people are still receiving items in A1 mailers with wafer thin protection around the steelbooks which was the very reason so many people received damaged v for vendetta steelbooks. going back to the white boxes is only an improvement if the padding is upgraded as well.
for the record, things have arrived damaged in the past even though they were in the white boxes but i really can't imagine zavvi putting in any more effort than that.
 
why oh why do zavvi never learn? i mean, people are still receiving items in A1 mailers with wafer thin protection around the steelbooks which was the very reason so many people received damaged v for vendetta steelbooks. going back to the white boxes is only an improvement if the padding is upgraded as well.
for the record, things have arrived damaged in the past even though they were in the white boxes but i really can't imagine zavvi putting in any more effort than that.

I reckon the amount of damaged returns/refunds has probably risen 10% with the A1 mailers, so Zavvi will be looking to get it back down to what I imagine was previously a very low percentage. This will be a percentage that they are happy with, therefore I don't see them looking to improve on the white boxes.
 
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Money saved on shipping and materials < money lost replacing damaged steels and having to pay a 2nd time for shipping and materials
 
Thank God!
Of course, a little late - just received my Day of the Dead SB today, of course, with a dent on top :mad:
 
It's sucks to hear about all your dents I've had 6 zavvi steels in the envelope now everyone in mint condition I've been very lucky
Agreed though scaling down the protection to a flimsy envelope on fragile collectibles is a shocking idea I think Mickey Mouse really is running this company
 
Received both Aristocats & Huntchback of ND in boxes (separate) today!!!
Not as good as the perfect Play boxes, but still MUCH better than the A1 enveloppe!!!

THANKS ZAVVI FOR LISTENING TO YOUR CLIENTS!!!
 
Received the first steelbook in a while to be in the white-box packaging. Very, very glad that Zavvi has gone back to using them. Especially considering international orders.
 
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Finally? Should have never stopped using the white boxes in the first place. Zavvi could really learn a few things from overseas companies and their packaging.