Damaged SteelBook™ (From Retailers/Accidents) Sympathy & Venting!

[digitalbabe]

Hi All,

It looks like our former thread has become unavailable, so I am posting a new one. Feel free to post pics and share your worst experiences with damaged Steelbooks as received from retailers. I've stickied this one for now.

Thanks,
DB

 

[ocielz]

Biscuit- Send it this way, ill take care of it

 

[Munstarz40]

I've received a picture of the damage on my copy of Wolverine.

So sad

Ouch...that is sad

---------- Post added at 03:22 PM ---------- Previous post was at 03:20 PM ----------

I beg to disagree on this matter. Given that I am from USA and Amazon.ca is from Canada.

I receive my steelbooks in pristine/dentless condition (By bulk or WAVE sets or by Individual)

Consider yourself very lucky then. I just received a recent order from them and it was in a thin cardboard mailer with no bubble wrap. I lucked out because there were no dents but I can imagine what could have been...

 

[xage]

Consider yourself very lucky then. I just received a recent order from them and it was in a thin cardboard mailer with no bubble wrap. I lucked out because there were no dents but I can imagine what could have been...

All Canadian - Alliance & WB Wave sets were from Amazon CA and all arrived pristinely perfect

*link to image proof

https://www.hidefninja.com/community/threads/2012/&page=30

 

[RobertJoseph17]

All Canadian - Alliance & WB Wave sets were from Amazon CA and all arrived pristinely perfect

*link to image proof

https://www.hidefninja.com/community/threads/2012/&page=30

Not ALL. I know I've seen AND received multiple copies with significant damages.

 

[Malky78]

If you areder 2 from amazon.ca they package them in a carboard mailer and to date have all arrived in perfect condition at my end.

Problem is that the import limit is £15 in the UK, which is $24 just now & you can't get to SB for that

 

[IdeaOfEvil]

Does anyone consider razor slices on the spine as damage? I've got about 3 imports with these (XMe:LS, Akira, Thor), and they're really apaprent with lighter colored spines (Akira being silver is absolutely an eyesore)

 

[VRob98]

It's still a shame Amazon.ca doesn't package the steelbooks like:

Amazon.fr
Amazon.de
Amazon.co.uk

Do now these days.

My thoughts exactly. With .de and .fr orders Amazon wrap each steelbook in bubble wrap, then in an individual card mailer and then in a larger master box. I'm not saying I never receive damaged discs from them, but if I do then it's because the discs were damaged before shipping.

Much as I want to place orders with amazon.ca, I'm just loathe to because of their skimpy packaging. The discs are just thrown into a big cardboard mailer and every time they turn up rattling around and/or dented. Frankly I'm tired or going through the returns process with them. And of course as a UK customer you can't get back the VAT and duty you've paid unless you go through a lengthy claims procedure with HM Customs, which adds to the pain.

For Canadian items I'm just going to stick with eBay sellers I trust until I hear that amazon.ca have raised their standard of packaging to that of the European amazon sites.

Btw, anyone know how amazon Japan packages small orders? I'd imagine the Japanese would be quite fastidious with such things...

 

[Ashcroft]

I just received a German Skyrim PS3 steelbook from an amazon.de marketplace seller, flip4new. They have really good feedback.

They posted it, from Germany to the UK, in a thin UNPADDED plastic wrap/envelope. It would literally have been just as protected if they'd just stuck the shipping label on the steelbook and posted it like that.

I opened it expecting to find it looking like Blackadder's cigarillo case. But in what I can only attribute to an actual miracle, it's fine. There's a tiny curved bit on one of the back side edges, near where you open it. That's it. Gods be praised.

 

[Wreck]

Does anyone consider razor slices on the spine as damage? I've got about 3 imports with these (XMe:LS, Akira, Thor), and they're really apaprent with lighter colored spines (Akira being silver is absolutely an eyesore)

I hate this, and I always thought it happened on the retail end ... as my Thor is like that and its apparent through the shrink wrap cut too.

HOWEVER ...

I got an X-men First Class UK steelbook, and I was amazed that the cut was there but the shrink wrap was perfect. So some of these are cut before packaged. odd

 

[gruff]

I got an X-men First Class UK steelbook, and I was amazed that the cut was there but the shrink wrap was perfect. So some of these are cut before packaged. odd

That happen to one of my scarface steels "i was like how the ¤#"¤ and then i went hiding under mha bed"

 

[Jason Bourne]

Following your post, I canceled my Tink Tailor... order @ HMV and placed an order @ Amazon.

smart man or women

 

[xage]

Does anyone consider razor slices on the spine as damage? I've got about 3 imports with these (XMe:LS, Akira, Thor), and they're really apaprent with lighter colored spines (Akira being silver is absolutely an eyesore)

Its actually the worst consideration in Collectability - The damage is done after the user's action than happened by shipment - very degrading value effect to a steelbook

 

[Jason Bourne]

Its actually the worst consideration in Collectability - The damage is done after the user's action than happened by shipment - very degrading value effect to a steelbook

no these are happening before they are even shipped out as I understand.... somewhere between the manufacturer and vendor these cuts on the spine are occurring for whatever reason. This complaint has popped up a few times now.

 

[blu-steel]

I rather have a tiny cut on the spine than on the actual front art IMO. It all depends how picky and anal you are. I will live long knowing I dont let it bother me so much. It is what it is!!!

I work with one of my crewmates on the boat 6 months a year that has bigtime OCD. He is so anal about everything it has to be perfect. He also has no life or woman or anything. He is a very lonely person. I don't want to be like that.

 

[apsmith21]

no these are happening before they are even shipped out as I understand.... somewhere between the manufacturer and vendor these cuts on the spine are occurring for whatever reason. This complaint has popped up a few times now.

Yeah, we've seen other manufacturing defects - like when stickers get put on a steelbook (for the amazon.ca wave) and there was an impression underneath those stickers.

Or the big staple marks that showed up on the Terminator 3 or the original Hangover steelbooks from Germany.

Stuff like this pops up all the time - I think it gets missed in quality control, and then it's fixed a little later when they find out about it - even sometimes in the same print run.

Makes things interesting, I guess.

BTW, it's better than seeing a mark from a box cutter on your steels. I had that happen on a group buy where customs went all crazy on the box and sliced into the steelies.

 

[Jason Bourne]

BTW, it's better than seeing a mark from a box cutter on your steels. I had that happen on a group buy where customs went all crazy on the box and sliced into the steelies.

Ouch! Yeah customs for any country can be a big pain in the rear end.

 

[Ashcroft]

I rather have a tiny cut on the spine than on the actual front art IMO. It all depends how picky and anal you are. I will live long knowing I dont let it bother me so much. It is what it is!!!

I work with one of my crewmates on the boat 6 months a year that has bigtime OCD. He is so anal about everything it has to be perfect. He also has no life or woman or anything. He is a very lonely person. I don't want to be like that.

Yes, clearly there's no middle ground here.

 

[MK50]

Not ALL. I know I've seen AND received multiple copies with significant damages.

I also had 2 damaged SBs from amazon.ca but replacement with no problem The replacements arrived safe, as the other 5 or 6 SBs from them before!
But all were shipped in those padded envelopes

 

[RomanCH]

in 2011, I received about 70 damaged steelbook's
80% - amazon.de
10% - amazon.ca
10%-ebay

 

[Jason Bourne]

in 2011, I received about 70 damaged steelbook's
80% - amazon.de
10% - amazon.ca
10%-ebay

wow... i barely own that many total.