Zavvi - Retailer chat [Europe]

Jul 28, 2012
300
Swindon, England
Zavvi.jpg

**Retailer charges cards when items ship

Per update received at HDN, starting with August 4,2014 releases, Zavvi will ship in boxes again.

feedback@zavvi.com

Possible contact #s:

- 08442 640702
- 01606 336169
- 08442 439088

Thanks yeslek!

Current packaging is a cardboard mailer with the steelbook usually wrapped in either a layer of bubble wrap or foam

Update 9/5/2013:

https://www.hidefninja.com/forums/showpost.php?p=753977&postcount=1732

Current packaging-thanks dv8mad:






Previous packaging:

3/20/2013 Comparison of Play's old packaging to Zavvi's new packaging-thanks Zesty!

newpackage.jpg


14/03/2013 By Wreck:
I now have confirmation that I can announce ... for all those worried about future packaging from Zavvi. My Play contact has been working with zavvi as well on this mission for better packaging. Between the 3 of us and the future comments from this community after its in place I'm sure it will be go over well.
View attachment 29368
from the pick line ......... :thumbs:
foam inside

1/19/2013 Member Nyvo tweeted Zaavi about packaging concerns. They said they may be looking into alternate packaging methods.


Zavvi shipping international list:
http://www.zavvi.com/articles/international-delivery.list

Box update1- 1/7/2014


Box update 2-1/17//2014-we're told they have boxes again.
 
Last edited by a moderator:
Jan 1, 2017
396
Neverwhere
The 2 things I like about individual shipping from Zavvi is that 1) steelbooks are much better protected in those white boxes and 2) since the package states the price of the item it's better for clearing customs without having to pay any duty on them in Canada if there is only 1 item in the package. Even thought the limit for importing in Canada is $20 Canadian, a single steelbook still clears even though the converted cost is around $45-$50 Canadian.

What I don't like about individual shipping is what you mentioned, that some items fail to arrive.
Indeed, those two points are the ONLY good parts on how Zavvi is shipping.
Although, if I recall correctly, when I was receiving several items in one big box, I think the SteelBooks were still individually packed in those white boxes specially designed for them, and then in the big box together.
And about this kind of packaging specially designed for SteelBooks, I recal the ONE SINGLE TIME when Amazon was shipped to me the Justice League SteelBook, in a similar box like Zavvi's, but MUCH LARGER for just one SteelBook, which had added MUCH MORE protection to the SteelBook than the Zavvi's ones. Just take a look at the pictures attached.
IMG_2315.JPG

IMG_2316.JPG

IMG_2314.JPG
 
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Jul 20, 2016
5,466
Canada
Indeed, those two points are the ONLY good parts on how Zavvi is shipping.
Although, if I recall correctly, when I was receiving several items in one big box, I think the SteelBooks were still individually packed in those white boxes specially designed for them, and then in the big box together.
And about this kind of packaging specially designed for SteelBooks, I recal the ONE SINGLE TIME when Amazon was shipped to me the Justice League SteelBook, in a similar box like Zavvi's, but MUCH LARGER for just one SteelBook, which had added MUCH MORE protection to the SteelBook than the Zavvi's ones. Just take a look at the pictures attached.
WOW that is a nice package! I've never seen anything like that from amazon here.
 
Jan 1, 2017
396
Neverwhere
WOW that is a nice package! I've never seen anything like that from amazon here.
Yeah, indeed was a good package, and I've also never before or after this saw it anywhere.
Luckily, I've copied the model, and I can ask my colleagues to make some for me on the cutter-plotter, in the event that I wil ever sell some of my duplicates, steels or not ;).
 
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paulboland

Contributor Steels/Arrow
Contributor
Premium Supporter
Indeed, those two points are the ONLY good parts on how Zavvi is shipping.
Although, if I recall correctly, when I was receiving several items in one big box, I think the SteelBooks were still individually packed in those white boxes specially designed for them, and then in the big box together.
And about this kind of packaging specially designed for SteelBooks, I recal the ONE SINGLE TIME when Amazon was shipped to me the Justice League SteelBook, in a similar box like Zavvi's, but MUCH LARGER for just one SteelBook, which had added MUCH MORE protection to the SteelBook than the Zavvi's ones. Just take a look at the pictures attached.
The only time I got delivery of multiple items in a box from same order with Zavvi was when it was shipped from Hut Warehouse in UK and that only happened on 2 ocassions
These 2 ocassions was 2 Box sets and 2 Vinyl Record orders

Guernsey warehouse ship all orders separately no mater how many items you do in a same order and been that way since I been ordering from Zavvi since 2013

As Zavvi is based outside the UK in Guernsey if they started to ship multiple items same time a lot more of European customers based in EU will get hit for VAT and possible Import Duty as well
 

Ranavalone

You have to be tough in Finland
Contributor
Premium Supporter
Apr 21, 2013
3,287
Finland
Yeah, indeed was a good package, and I've also never before or after this saw it anywhere.
Luckily, I've copied the model, and I can ask my colleagues to make some for me on the cutter-plotter, in the event that I wil ever sell some of my duplicates, steels or not ;).
Ah, the good old days of "Frustration-Free" steelbook packaging :drool:

They used to be the norm for steelbooks shipments from Amazon UK and Amazon DE ca. 2013 - 2015 (not sure when they went mostly extinct).

When ordering multiple steelbooks, you got them in a big box with the steelbooks individually packaged in these specially designed steelbook packages (Frustration-Free was Amazon's own description for them).

They've (all Amazon sites except Amazon JP) really gone downhill with the way they package (or don't, actually) steelbooks nowadays.
 
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Funashi

Contributor
Premium Supporter
Jul 20, 2017
545
Asia
Does anyone know any good twitter accounts who posts updates on new Zavvi steelbooks?
I know Zavvi does that. But I'm getting tired of reading too many non-steelbook related tweets. :(

(no offense to Zavvi. They are doing nothing wrong)