Zavvi - Retailer chat [Europe]

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**Retailer charges cards when items ship

Per update received at HDN, starting with August 4,2014 releases, Zavvi will ship in boxes again.

[email protected]

Possible contact #s:

- 08442 640702
- 01606 336169
- 08442 439088

Thanks yeslek!

Current packaging is a cardboard mailer with the steelbook usually wrapped in either a layer of bubble wrap or foam

Spoiler: Past Packaging Updates

Update 9/5/2013:

https://www.hidefninja.com/forums/showpost.php?p=753977&postcount=1732

Current packaging-thanks dv8mad:

Spoiler

Previous packaging:

Spoiler

3/20/2013 Comparison of Play's old packaging to Zavvi's new packaging-thanks Zesty!

14/03/2013 By Wreck:
I now have confirmation that I can announce ... for all those worried about future packaging from Zavvi. My Play contact has been working with zavvi as well on this mission for better packaging. Between the 3 of us and the future comments from this community after its in place I'm sure it will be go over well.

View attachment 29368
from the pick line .........
foam inside

Spoiler

1/19/2013 Member Nyvo tweeted Zaavi about packaging concerns. They said they may be looking into alternate packaging methods.

http://www.zavvi.co.uk​

Zavvi shipping international list:
Zavvi UK

Box update1- 1/7/2014

Spoiler

https://www.hidefninja.com/forums/showpost.php?p=872703&postcount=2421

Box update 2-1/17//2014-we're told they have boxes again.

 

[Felix_ro]

Anyone else get an email from Zavvi with the subject line "Congratulations, you're our Mastercard Competition WINNER!" and telling them they need to send Zavvi a message through their site within 48 hours to claim their prize?

I think there was a mistake with their mailing as I have multiple email addresses registered with Zavvi and all of them got the same email ;/

Mega fail on their part if they emailed their entire client base....

Maaaannnn... really hope that this would NOT be also a BIG BREACH of SECURITY and we got our accounts "leaked/hacked".
I'm SOOOO HAPPY that some time ago I switched to paying via PayPal ONLY and removed ALL/ANY card I had stored in.

 

[HUBMUSWELL]

I've done what was instructed in the email...Just in case I am the real winner

 

[Brandbil]

I got it too. Another miss by Zavvi it seems

 

[dfoles]

I won! Wait, you guys won too?

Let’s have a big HDN Madrid meetup!

 

[HUBMUSWELL]

Maybe we'll get the well known 10% off code as a sorry

 

[BluSteel2012]

Yes!

 

[Raimi]

I got it too. I asked them if all is well with them since the terms state for UK residents only
Sooo....half of the stadium will be seated with Ninjas?

 

[bigfub]

Almost thought about booking time of work when the email came through

 

[Funashi]

Just booked a flight to Madrid!

Oh wait...

EPIC FAIL

 

[Lollard2002]

I’d say serious security breach made the more obvious by saying your MasterCard won you those prizes Some trick when I don’t have a MasterCard

 

[bigfub]

Picked up by mainstream news outlets now -

https://www.bbc.co.uk/news/business-48215665

 

[snow flake]

I’d say serious security breach made the more obvious by saying your MasterCard won you those prizes Some trick when I don’t have a MasterCard

Yep same here , massive problem for them.

Have emailed them asking how can I have won when I don’t have have a card

 

[davhyl]

So, is everyone changing their passwords and removing cards from their site? I've gone ahead and canceled all pre-orders I had with them too, even if this isn't directly their fault
I can't be having my emotions be played with like that. Winning tickets to that game would be like winning the lottery for me

 

[HUBMUSWELL]

Hundreds of Liverpool fans devastated by company's error telling them they've won VIP Champions League final tickets

https://www.liverpoolecho.co.uk/new...s-liverpool-fans-devastated-companys-16249085

A spokesperson for Zavvi told the ECHO: "We’re extremely sorry to have got our loyal customers’ hopes up, however due to human error a mistake was made with our mail-out and unfortunately there is only one winner of the tickets."

And a Mastercard spokesperson said to the ECHO: “We are extremely disappointed with today’s events and our sympathies go to the many people who were wrongly contacted by Zavvi in connection to their competition.

 

[Flloydo]

Hahaha I thought I’d find the chatter in here

Also got the email. I hate football but I rubbed it in all my mates faces (who are football mad) and invited some chic to come Madrid with me (on my birthday weekend). Then to find out another mate had the same email and I just checked Twitter to find zav and MasterCard at the top! Hahahahahaha d*cks

Classic

 

[Flloydo]

I don’t think this is a security breach by the way

Just some idiot sent it out to everyone whos on their subscribers list instead of one winner

Too funny tho. Zavvi have their own stadium lol

 

[Mobley]

God Damn! I thought it was my lucky day as well. Zavvi you are a bunch of 's.

 

[Strangerbyday]

I wondered what the hell was going on when I got the first email.
When I got the second I knew it was just a silly error with the mailing list. There’s a load of people on the Zavvi Facebook demanding compensation & whatnot. At the most we’ll get a 10% discount code for the mistake I’d say.

 

[snow flake]

Just got an email from zavvi apologising and giving me a code for 15% off in stock items

 

[Flloydo]

Twitter is top form today

People actually getting p!ssed over this saying they wana take them to court and it’s a GDPR issue (which it clearly it’s not)

Loving it